Success Comes When You Hit the Ground Running

Kristin Coulter

Monday, August 28th, 2017

Alex DeLuna graduated from Trident Technical College, but needed a way to gain work experience to help get her on the road to her career. Alex heard about the Palmetto Youth Connections program from staff at the Trident United Way Berkeley Prosperity Center. She attended an information session at the PYC location in Berkeley County at the Moncks Corner Goodwill Job Link Center to learn more information.

Once Alex was a part of the Palmetto Youth Connections program, she quickly hit the ground running. She not only achieved a Gold Work Keys Work Readiness Certificate, but also completed the three day Career Smart employability workshop and the week long National Retail Federation Customer Service Training, obtaining her Nationally Recognized Customer Service Certification. Alex enjoyed Career Smart and NRF training because she was able to learn how to successfully obtain employment with resume writing and interviewing skills and the key necessities she would need for the workforce environment on how to assess and meet customer’s needs.

Alex then completed a twelve-week work experience opportunity as a Center Coordinator and Administrative Assistant with the Trident United Way Berkeley Prosperity Center. She received outstanding evaluations from her supervisors and was able to add case management and customer service to her resume.

Alex’s Career Coach, Ms. Galati, and her work experience supervisor, Shakelia LeBlanc, are so proud of all of her and commented on what an amazing young woman she is. They have enjoyed watching her grow in the program, and gain a high level of confidence and professionalism that make her stand out. They are excited to say that she has become a person that any employer would be lucky to have on their team.